We had been trying to solve our lone worker issue for over 12 months and had researched a number of duress devices and solutions including satellite, radio and Lone Worker phone apps with no confidence of success.
We were at a point of frustration and had realised we were knocking at the door of a new industry in NZ and the really good, adaptable, professional systems we were looking for just were not available. In August 2015 we saw an advertisement in the Safeguard H&S Magazine promoting Guardian Angel Security. Bingo, finally someone who understood the challenges.
We engaged Guardian Angel to look into our lone worker circumstances and provide us with solutions including monitoring and escalation options. Two months later we had the cellular duress devices in place with our staff fully engaged and trained, processes in place and monitoring with escalations active.
Guardian Angel have been responsive and proactive to deal with and we continue to have Peace of Mind that our Lone Workers are safe.